Violation of these Terms of Services may result in blacklisting and potential legal repercussions depending on the severity.
Chargebacks are strictly prohibited. If the studio cannot complete or deliver your project as planned, you will receive a full refund.
- In case of chargebacks or extortion, we may publish the offender's relevant information (excluding personal details) as evidence.
Harassment of our artists and staff will not be tolerated.
Projects commence only after payment is confirmed and received. Payment methods include PayPal invoices, bank transfers, and other platforms like Stripe.
Once an invoice is officially issued, payment must be completed within 3 days.
- Failure to pay an invoice within 7 days may result in immediate project termination and you forfeit all rights to the work.
Lan’Yue Studio is committed to providing high-quality services and respecting the agreed-upon terms. We are not responsible for requests or expectations not explicitly stated in the service contract.
Lan’Yue Studio is not responsible for delays or alterations in service caused by unforeseen circumstances, such as artist unavailability, natural disasters, or third-party service interruptions. We are also not liable for indirect or consequential losses resulting from the use of our services. While we strive for excellence, the final result of the work also depends on your active participation and approval.
Lan’Yue Studio may modify these Terms of Service at any time. Changes will be made with due diligence and communicated transparently.
We encourage amicable resolution of disputes through communication with managers. Any false or defamatory disclosures about Lan’Yue Studio may result in legal action.
These Terms of Service are governed by the laws of the United States of America. Any legal action will be conducted exclusively in the court of Connecticut, U.S.